Dropcountr Water Portal

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Save Money and Water Now with Dropcountr

dropcountr a KUBRA company logo and water usage dashboard on mobile phoneThe City of Simi Valley is pleased to offer City of Simi Valley/ Ventura County Waterworks District No. 8 residential water utility customers with a free water usage portal, Dropcountr. The Dropcountr HOME portal will help residents keep track of and manage their water use, as well as provide leak and threshold alerts, utility announcements, and direct customer support. Not to mention, Dropcountr users reduce their water consumption by 7-9%, on average, leading to significant water and wallet savings!

Download Dropcountr for free from your device's app store (Apple or Android), or sign up online. Have your name and account number as it appears on your City of Simi Valley bill. For help setting up your account, contact Dropcountr HOME support.

Already have a Dropcountr account? Log in!

Account Related FAQs

How do I access and sign up for Dropcountr?
Can I have more than one email associated with my Dropcountr account?
Why do you need my household characteristics?
How can I turn off my notifications?
I rent and don't have access to account details, how do I register?
My HOA pays for my water bill - can I see information linked to just my home?
I've moved, what should I do?
How do I cancel my account?
Can the City of Simi Valley staff delete an inactive Dropcountr account?
Who can help me with technical difficulties with the Dropcountr app or website?
Why is the water usage on my bill different than Dropcountr?
Can I sign up if I am a Golden State Water customer?

Renter Account FAQs

My water bill is addressed to my property manager/HOA, can I sign up for Dropcountr?
I'm a renter and want to access my landlord's Dropcountr account - can you clear their information so I can log in with my email?
I am a renter and receive and pay the water bill for my residence - can I sign up for Dropcountr?

HOME Portal Related FAQs

How are my water use goals calculated? Can I change them?
How does Dropcountr determine similar households to compare me to?
Why do I only see monthly water usage in Dropcountr?
There's a delay in data, how often does it update?
How does Dropcountr determine whether or not I have a leak?